Welcome to Lucky Hexa! This privacy policy explains how we collect, use, and protect your personal information when you use our website or make purchases at our stores. By accessing our website or providing your information in-store, you consent to the terms of this privacy policy.

1. Information We Collect:

  • When you visit our website or make purchases at our stores, we may collect personal information such as your name, email address, phone number, billing and shipping address, payment information, and browsing history.
  • We may also collect non-personal information such as demographic data, preferences, and device information through cookies and other tracking technologies.

2. How We Use Your Information:

  • We use the information we collect to process your orders, communicate with you about your purchases, provide customer support, and improve our products and services.
  • We may also use your information to send you promotional offers, newsletters, or other marketing communications if you have opted in to receive them.

3. Information Sharing and Disclosure:

  • We may share your personal information with third-party service providers who assist us in processing orders, delivering products, or conducting marketing activities.
  • We may also share your information with law enforcement agencies, government authorities, or other third parties if required by law or to protect our rights or the rights of others.

4. Data Security:

  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  • You are responsible for keeping your account credentials and passwords confidential. Please notify us immediately if you suspect any unauthorized access to your account.

5. Third-Party Links:

  • Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

6. Children's Privacy:

  • Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately.

7. Your Rights:

  • You have the right to access, update, or delete your personal information stored in our systems. You may also request to opt out of receiving marketing communications from us.
  • To exercise your rights or for any questions or concerns regarding your privacy, please contact us.

8. Changes to Privacy Policy:

  • We reserve the right to update or modify this privacy policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  • Your continued use of our website or services after any such changes constitutes your acceptance of the new privacy policy.

Thank you for trusting Lucky Hexa with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.